1. This Privacy Policy explains in detail how we collect, process, and protect personal information when you visit our website or contact us through our communication channels. We prioritise transparency, ensuring you clearly understand what information we gather, how it is used, and for what purpose. All information is handled in compliance with Australian data protection principles and applicable international privacy standards. Our aim is to maintain the security and confidentiality of every data point we handle, avoiding unnecessary collection or storage.
2. The information we collect includes your name, email address, and the message you send through our contact form. This data is used strictly for communication purposes, ensuring that your inquiry is received and properly addressed. In addition, non-identifiable technical data, such as browser type, operating system, and aggregated performance statistics, may be collected automatically to ensure website functionality and improve service stability. We do not request or store sensitive financial data, identification numbers, or other private records that are unrelated to communication purposes.
3. The data you share is used only for the purposes of providing an appropriate response, managing inquiries efficiently, and improving the clarity of our informational materials. We do not engage in marketing campaigns, retargeting activities, or behavioural profiling. No third-party organisation has access to your personal details unless required for essential operational security or system maintenance under strict confidentiality obligations. Information is treated with a privacy-first mindset throughout its entire lifecycle.
4. Personal data is stored in secure digital environments with limited administrative access. Retention periods are short and aligned with the initial purpose of collection. Once your inquiry has been handled or the communication has concluded, your data is permanently removed through secure deletion processes. Any temporary technical backups are encrypted and purged within pre-defined timeframes. This approach ensures that no information remains longer than necessary and that your privacy is continuously safeguarded.
5. You retain full control over your information. You may request to review the data you have provided, correct any inaccuracies, or ask for its deletion when it is no longer relevant. We will respond to such requests in a clear and timely manner, providing confirmation when the action is completed. We believe that user rights over personal information must be simple, understandable, and accessible without unnecessary complexity or technical barriers.
6. We implement strong security practices to protect your information against unauthorised access, misuse, or alteration. These include secure data transfer protocols, encrypted storage, regular access audits, and routine system reviews to identify potential risks. All staff and partners who handle personal information operate under confidentiality obligations and follow internal privacy standards. We continually review and update our systems to maintain high security and reliability.
7. This Privacy Policy may be revised periodically to reflect updates in legal requirements, technology, or internal processes. All changes will be published on this page, and major revisions will include a clearly marked update notice. Users are encouraged to review this policy occasionally to remain informed about how data handling practices evolve. The most recent version always replaces prior versions in full.
8. For privacy-related questions or to exercise your data rights, please contact us using the official channels below:
Address: 70 Moonee St, Coffs Harbour NSW 2450, Australia
Phone: +61266516788
Email: support@reltanivoxy.com
© Copyright 2025 reltanivoxy - All rights reserved